Getting put through at reception B1
Reach the right person when you ring a switchboard or front desk.
put (someone) through — transfer a callerI'll put you through right away. (neutral)
Hang on, I'll pass you over. (casual)
take a message — write down a messageCan I take a message? (neutral)
Want me to pass anything on? (casual)
get through to — make contact by phoneA: Did you manage to talk to the doctor?
B: Yes, I finally got through to her after waiting on hold for ages.
Ringing the office
Receptionist: Morning, Whitfield Surgery.
You: Hiya, I've been trying to get through to the appointments line all morning and it's engaged.
Receptionist: Sorry about that, it's been mad today. Hang on, I'll put you through now.
You: Brilliant, cheers.
She's not at her desk
You: Could I speak to Sandra in accounts, please?
Receptionist: She's popped out, I'm afraid. Shall I take a message?
You: Yeah, go on. Could you say Tom rang about the invoice and I'll try her again after lunch?
Receptionist: Will do. I'll leave it on her desk.