Some people think small talk is a waste of time. Where do you stand on that?

B Natural answer

I’m not a big fan of endless small talk, but I wouldn’t call it useless. In my view, it can build rapport very quickly, especially at work or in social settings where people don’t know each other well. Even a short conversation about a commute, a restaurant, or a local event can make someone seem more approachable. I also think it matters when you only speak in passing to coworkers, neighbors, or people at events; those little exchanges can set a friendly tone for future interactions. That said, I think it works best when it has a clear purpose and doesn’t drag on forever. If the conversation is going nowhere, I’d rather move on. So my position is pretty balanced: small talk is not deep or exciting, but it can keep things moving and make everyday interactions less awkward.

Key phrases in this answer

• build rapport — to create a friendly, trusting connection with someone“Teachers often try to build rapport with students.”
• in passing — briefly, while meeting or speaking for a short time“I mentioned the issue in passing during the break.”
• keep things moving — to prevent a conversation or situation from stalling“A few questions helped keep things moving.”
• break the ice — to start a conversation in a friendly way“A joke can help break the ice at a new meeting.”
• fill an awkward silence — to say something so the conversation does not go quiet“He asked about the weather to fill an awkward silence.”
• social glue — something that helps people connect and stay connected“Shared routines can act as social glue in a team.”