Tell me about a time a stranger showed you unexpected kindness while you were travelling.

A natural way to answer

I remember missing a connection abroad, and a local family I'd only just met offered to put me up for the night. I was a complete stranger, yet they went out of their way to help. It's the kind of gesture that really stays with you.

Key phrases to use

• restore your faith in humanity — make you believe again that people are basically good“Small acts of kindness restore your faith in humanity.”
• stays with you — remains in your memory and affects you“Their generosity really stays with you.”
• go out of your way — make a special effort to help, beyond what's expected“She went out of her way to make us feel welcome.”
• warm your heart — make you feel happy and full of tender feeling“Their welcome really warmed my heart.”