Before you buy something or book a place, how much do you rely on online reviews and ratings?

A natural way to answer

I rely on them quite a lot, especially for hotels and restaurants. I usually read a few of the middle ratings, not just the best or worst ones. They tend to give a more honest picture.

Key phrases to use

• give it a miss — to decide not to do or have something“I think I'll give the party a miss tonight.”
• with a pinch of salt — not completely believing or trusting something“Take his advice with a pinch of salt.”
• go down a rabbit hole — to get lost in something for far longer than you meant to“I went down a rabbit hole reading old forum posts.”
• tell you the full story — to give you the complete, honest picture of something“The headline doesn't tell you the full story.”