Describe someone you know who's really kind. What makes them that way?

A natural way to answer

My old colleague was incredibly kind. She always noticed when someone was having a hard time and would quietly check in on them. She never made a big deal of it.

Key phrases to use

• go out of one's way — to make a special effort to do something, more than expected“She went out of her way to help me settle in.”
• heart of gold — a very kind and generous nature“He can seem grumpy, but he's got a heart of gold.”