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Is this message a scam? B1

A dodgy text or email lands — working out whether it's real and how someone might try to get into your account.

technical problem — problem with technologyA: Why did your call drop?
B: Sorry, there was a technical problem with my internet connection.

A suspicious text

Fay: I've had a text saying there's a technical problem with my account. Looks dodgy.

Lou: Don't tap the link. That's how they get into your bank.

Fay: I won't. It looked a bit off, to be honest.

Lou: Delete it. Real companies don't ask like that.

Checking a parent's phone

Sara: Mum, has anyone managed to get into your account?

Mum: I don't think so. There was a technical problem with the email, though.

Sara: Let me check your phone isn't doing anything strange.

Mum: Thanks, love. It's all a bit confusing to me.

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