Getting set up online B1
Creating an account and logging in to a new app or site.
Registering and logging in
create an account — register onlineA: I can't see my exam results online.
B: Did you create an account on the school portal yet?
user name — login IDA: I forgot my user name for the school website.
B: Try using your email address. That usually works.
log in — access an accountA: I can't see my messages.
B: Did you log in first?
set up an account — create an accountCould you help me set up an account, please? (polite)
Can you sort me out an account? (casual)
reset your password — get a new passwordCould you tell me how to reset my password? (polite)
How do I reset my password? (casual)
Getting connected
go online — use the internetA: How did you find that recipe?
B: I just went online and searched for it.
gain access — get entryA: How did you get into the building after hours?
B: I used my ID card to gain access.
Signing up for the first time
Mia: I want to start using this app — do I just download it?
Tom: You'll need to create an account first, then you're good to go.
Mia: Okay. It's asking me to pick a user name and a password.
Tom: Choose something you'll remember, and don't reuse an old password.
Trouble getting in
Mia: It won't let me log in — it keeps saying my password's wrong.
Tom: Are you sure you're using the right account? Try resetting it.
Mia: There we go, I'm in. I just needed to go online with a stronger signal.
Tom: Happens to everyone. At least you're sorted now.