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The app keeps crashing B1

When an app won't behave — it freezes, it crashes, and someone tells you to just update the thing.

crash — (app) suddenly closeThe app crashed just as I was about to pay, so I had to start all over.

update — install the newest versionTry updating the app — mine was doing that until I got the latest version.

freeze — (screen) stop respondingThe whole screen's frozen — it won't let me do anything.

Trying to pay in the app

Tom: The app keeps crashing every time I try to pay. So annoying.

Nina: Mine did that. Have you tried updating it? There was a new version yesterday.

Tom: Oh, I'll do that now. It just froze again, look.

Nina: Yeah, definitely update it — that fixed mine straight away.

Frozen screen

Kemi: The whole screen's frozen — it won't let me tap anything.

Raf: Has the app crashed, or is it just being slow?

Kemi: I think it's crashed. It's gone completely.

Raf: Update it when it comes back — you're probably on an old version.

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