A leak from upstairs B1
Water coming through the ceiling and the lights playing up.
come through — water seeps throughWater's coming through the ceiling — can you take a look? (casual)
Water is coming through the ceiling; could someone look into it, please? (polite)
cut out — stops working suddenlySorry, you keep cutting out — could you say that again? (casual)
I'm afraid the connection keeps dropping; could you repeat that? (polite)
Phoning the landlord
A: There's water coming through the ceiling in the bathroom, and it's getting worse.
B: Right. And have the lights been alright?
A: No, actually the landing light keeps cutting out when I flick the switch.
B: Don't touch it then. I'll send someone round first thing.
The neighbour upstairs
A: Sorry to bother you, but water's coming through into our kitchen from your flat.
B: Oh no, really? I'll turn the stopcock off now.
A: Cheers. The power's cut out down here an' all, just to warn you.
B: I'll get a plumber out today. I'm really sorry about this.