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make a complaint — complain (formally or officially)

collocationB1IELTS 5+neutralcommon

To say that you are not happy about something, especially to someone in authority, usually in a formal or official way.

Say it like a native

Textbook I wish to lodge a formal grievance regarding the service.

Native I'd like to make a complaint about the service.

'Make a complaint' is natural; 'lodge a grievance' is very formal/legal (though 'lodge a complaint' is fine in writing).

Pattern: make a complaint (about [something])

In use

  • If the service is bad, you can make a complaint to the manager.daily life
  • In my opinion, if customers are unhappy with a product, they should make a complaint so the company can improve its service.IELTS speaking

Common mistake

✗ I want to do a complaint.

✓ I want to make a complaint.

You MAKE (or 'file/lodge') a complaint — not 'do' one.

Common collocations

  • make a complaint (about) — about, against, file, formal

Don't confuse it

More formal than simply 'complain.' Use 'make a complaint' for official situations, not just casual conversation.

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