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put through — connect by phone

phrasal verbB1IELTS 5+neutraloccasional

to connect someone to another person on the phone, usually by transferring the call.

Say it like a native

Textbook I shall connect you to the relevant department forthwith.

Native I'll put you through to the right department.

'Put through' is the standard phone verb; the formal version is switchboard-stiff.

Pattern: put sb through (to sb)

In use

  • Could you put me through to the manager, please?communication
  • During my internship, I often answered calls and put customers through to the right department.IELTS speaking

Common mistake

✗ Can you put me through with accounts?

✓ Can you put me through to accounts?

'Put someone THROUGH TO' a person/department — not 'with'.

Common collocations

  • put + someone + through — me through, you through to, the call through, to sales

Don't confuse it

Not the same as 'call back' (to return a call) or 'hang up' (to end a call).

Related

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