SpeakUp

Meaning trap

put through

connect by phone

to connect someone to another person on the phone, usually by transferring the call.

phrasal verbB1occasional

Don't mix these meanings

Same phrase, different job.

connect by phone

to connect someone to another person on the phone, usually by transferring the call.

put through (make someone experience something difficult)

Another meaning of 'put through' is 'make someone experience something difficult'; compare the examples to keep the meanings separate.

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Hear it in context

Notice where the phrase sounds natural.

  • Could you put me through to the manager, please?communication
  • During my internship, I often answered calls and put customers through to the right department.IELTS speaking

Fix the pattern

Pattern: put sb through (to sb)

WrongCan you put me through with accounts?

RightCan you put me through to accounts?

'Put someone THROUGH TO' a person/department — not 'with'.

Patternput sb through (to sb)

Use it right

Choose the version that sounds natural in speech.

Stiff I shall connect you to the relevant department forthwith.

Natural I'll put you through to the right department.

'Put through' is the standard phone verb; the formal version is switchboard-stiff.

Build natural chunks

Words that usually travel with it.

  • put + someone + through
    me throughyou through tothe call throughto sales

Don't confuse it

Not the same as 'call back' (to return a call) or 'hang up' (to end a call).

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